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Wireless Headset for Softphone in Call Center environment

Hi,We are switching over to a cloud hosted PBX from on-prem PBX. With the transaction, we will be getting a softphone along with a desk phone. Currently we are using Poly (plantronics) CS540 as our...

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Wireless Headset for Softphone in Call Center environment

While I don't have experience with the Plantronics CS540, I do see they have a usb adapter so you can directly connect the CS540 base to a computer via a usb cable. This is about a $60USD option. ref:...

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Wireless Headset for Softphone in Call Center environment

Have you looked into the Jabra Engage line? We run the Engage 75 but I believe they make models that may be close to your price range. With the engage line you can connect to the desk phone and to the...

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Wireless Headset for Softphone in Call Center environment

Plantronics Voyager for me. Works great and has a ton of great features.

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Wireless Headset for Softphone in Call Center environment

Wassup duckling!Happy to help as we have deployed hundreds of UCaaS / Contact centers around the globe and this comes up 100% of the time.First off, you are 100% correct bluetooth interference is...

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Wireless Headset for Softphone in Call Center environment

Is your office loud?  Slightly. It's an open office setup. Seating are arranged a low barricade cubicles.Would you like one ear covered or two?Preferred one ear, but we can force the user to 2 ears if...

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Wireless Headset for Softphone in Call Center environment

So.... unless maybe looking at refurb, there is not going to be a model that can connect to both PC and desk phone for around $100.  Lowest price one that I know of would be Plantronics W740 - around...

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Wireless Headset for Softphone in Call Center environment

Phil@CommQuotes wrote:So.... unless maybe looking at refurb, there is not going to be a model that can connect to both PC and desk phone for around $100. Lowest price one that I know of would be...

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Wireless Headset for Softphone in Call Center environment

Duckling wrote:Phil@CommQuotes wrote:So.... unless maybe looking at refurb, there is not going to be a model that can connect to both PC and desk phone for around $100. Lowest price one that I know of...

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Wireless Headset for Softphone in Call Center environment

Putting together some options for lower costs headsets that work with PC only.  I am not sure if there are DECT sets that are new at the $100 price point but working it.Also...another idea.... What...

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Wireless Headset for Softphone in Call Center environment

Also one more thing.  Our wireless hardware partners handle all battery replacements, troubleshooting and support directly and for free so if you do want to invest in something better but don't want to...

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